How are Virtual Voicemail Services Accessed?


Virtual office number typically uses either your existing fixed number or a toll-free number. The caller enters the number into their wireless device and enters the appropriate code to retrieve messages. The virtual voice mail service also allows you to record messages, forward them to friends and colleagues and even delete them from your voicemail inbox.

Virtual Voicemail Services are accessed with a separate hardware device that communicates with the voice-mail server of your service provider. It presents a unique phone number to users and can be accessed on every web browser, mobile device, and landline phone. The virtual voicemail service can also utilise existing local networks (LAN) or wireless broadband services. There are various types of virtual services with different ways of accessing and are mentioned below, so try to stay focused and understand them well.

  1. Voicemail-to-Email Service –

The first type is a voicemail-to-email service where the user has to dial in once or at regular intervals to listen to messages. In this case, the user has to enter a PIN to listen to the messages manually. This service is also known as Autodial.


  1. One-way Audio Service –

This service enables users to listen to voicemails from a desktop or mobile device, but there is no way for the recipient's phone number information to be passed along. In this case, users have no easy access to voice messages without a password or PIN. There are two types of this service mentioned below, so try to stay focused and understand them well.


  1. Hosted Solution –

The third type is hosted solution that allows for a simple telephone call to access your messages, but it does not offer the ability to dial in and listen. This service is usually offered to business clients on a virtual PBX (private branch exchange).


  1. Voicemail-to-Text Service –

Google Voice and Skype offer this type of service. It enables users to dial in and listen to the virtual voice mailbox and have the messages emailed as text. The texts can also be forwarded if desired.


  1. Virtual-to-Virtual Voice Mail Services –

Another type is called virtual-to-virtual voice mail services, which lets users switch from their primary voice mailbox management system, for example, voicemail or voice mail, to Voicemail-on-Demand or a hosted voice mail solution to an offsite voice mailbox system and back.


  1. Multi-Tenant Solution –

The next type is a multi-tenant solution that lets multiple users share the same password, voicemail box and number. It is known as multi-tenant because it is used by multiple users even if the physical resources are dedicated to a single person's voicemail account.

IP PBX uses SIP protocol with VoIP technology, which means that the call quality is almost as good as a regular telephone line. The advantage of IP PBX over VoIP service from a traditional telephone company is that local numbers can be routed through the Internet or on your private network. But note that these services are not available on all devices, so you should read your provider's terms carefully to find out which ones they support. Try to find the best voip voicemail service according to your choice to have better experiences.